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How We Work

What to expect from us.

Every visit follows a structured format. Every report tells you exactly what happened. Here is what that looks like in practice.

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A Typical Visit

What a visit looks like.

Every visit follows the same structured format. Here is what happens from arrival to the moment you receive your report.

1
On arrival
Greet & Settle
We arrive at the agreed time, greet your parent warmly, and take a moment to check how they are feeling before anything else.
2
5–10 mins in
Vital Checks
Blood pressure and pulse taken and logged. Medication confirmed present and taken as scheduled. Any visible concerns noted.
3
Middle of visit
Conversation & Wellbeing
Structured conversation covering how they have been, mood, appetite, sleep, and social activity. Depth varies by plan — from a focused 15-minute wellbeing check-in on Essential, to a 30–40 minute mood assessment on Signature, to a full 45–60 minute longitudinal assessment on Premiere.
4
As needed
Errands & Tasks
Bills, groceries, repair coordination, banking — any agreed tasks handled. Signature and Premiere plans include this as standard.
5
Before leaving
Wrap Up
We confirm the next visit, check if anything is needed, and make sure your parent is settled and comfortable before we leave.
6
Same day
WhatsApp Report
You receive a structured report within a few hours — vitals, medication status, mood, and any issues flagged. Nothing left out.
Transparency

What a report looks like.

Every visit ends with a structured WhatsApp report sent to the family the same day. Here is what you will receive — across each plan.

Kith & Kin — Visit Report
Mr. Ramesh Sharma · 15 April 2026
Visit by: Karan (Associate)
Vitals
BP: 128/82 mmHg  ·  Pulse: 74 bpm  ·  General appearance: Good
Medication
Morning medications confirmed taken. Evening medications laid out and ready.
Wellbeing Conversation (12 mins)
Mr. Sharma was in good spirits. Mentioned feeling slightly tired after a poor night’s sleep but otherwise comfortable. Alert and engaged throughout.
Issues Flagged
None today.
Next Visit
29 April 2026
Kith & Kin · hello@kithkin.care · +91 99900 11246 · This report is informational only and does not constitute medical advice.
Kith & Kin — Visit Report
Mrs. Sunita Mehta · 15 April 2026
Visit by: Priya (Associate)
Vitals
BP: 134/86 mmHg  ·  Pulse: 78 bpm  ·  General appearance: Good
Medication
All medications confirmed taken. New prescription from Dr. Kapoor noted — updated in care log.
Companionship & Mood Assessment (22 mins)
Mrs. Mehta spoke about her week — attended a neighbour’s birthday and enjoyed it. Appetite good. Sleep described as normal.

Mood assessment: Positive overall. Slight loneliness noted on days with no visitors — flagged below.
Errands Completed
Electricity bill paid online. Grocery order placed for delivery tomorrow.
Issues Flagged
⚠ Mild loneliness on low-activity days. Recommend family schedule a midweek call.
Next Visit & Check-in Call
Next visit: 22 April 2026  ·  Next check-in call: 19 April 2026
Kith & Kin · hello@kithkin.care · +91 99900 11246 · This report is informational only and does not constitute medical advice.
Kith & Kin — Visit Report
Mr. Ashok Kapoor · 15 April 2026
Visit by: Rohit (Associate) · Reviewed by: Akshat Sharma, Founder
Vitals
BP: 142/88 mmHg  ·  Pulse: 82 bpm  ·  General appearance: Comfortable
Note: Slightly elevated vs. last 3 visits (avg 136/84). Flagged below.
Medication
All medications confirmed taken as scheduled.
In-depth Wellbeing Assessment (38 mins)
Mr. Kapoor was engaged and talkative. Spoke about his grandson’s upcoming exams. Appetite remains good. Sleep has improved since last fortnight.

Mood assessment: Positive. Energy levels stable.
Longitudinal Observations (vs. previous 4 visits)
→ BP trending slightly upward over 3 weeks — flagged for medical review
→ Energy levels: stable, no decline noted
→ Social engagement: improving — two outings this month vs. one last month
→ Appetite and sleep: both stable
Coordination Completed
Plumber confirmed for 17 April. Hospital appointment 22 April confirmed with Max Hospital reception.
Issues Flagged
⚠ BP trend — please mention to doctor at next appointment (22 April). Not an emergency — monitoring closely.
Upcoming
Next visit: 18 April  ·  Founder check-in: 20 April  ·  Check-in call: 17 April
Kith & Kin · hello@kithkin.care · +91 99900 11246 · This report is informational only and does not constitute medical advice.
The Person Behind Kith & Kin

Akshat Sharma

MSc Project Management  ·  Former Project Manager, London & Delhi NCR

“I built Kith & Kin because I know what it feels like to be thousands of miles away, unable to check in. I was that person in London. Now I am back — so you do not have to worry about not being.”

What makes us
different.

Kith & Kin was founded by a Project Manager who spent years in London managing high-accountability programmes for major brands and government clients. He returned to India with his family and a clear purpose: to build the elder support service he wished had existed when he was abroad.

The founder conducts every onboarding visit personally, makes a monthly check-in with every client, and oversees all reporting. With a deliberately small client circle, every family is known by name — not by account number.

This is not a franchise or a call centre. It is a founder who has lived this experience firsthand — who understands the quiet worry of distance, and who built this service so that other families do not have to feel it.

Every family in our circle is known personally. Every visit is supervised. Every report is meaningful. When you call, the founder answers.

“Families don’t just want their parents looked after. They want to know — really know — that everything is fine. That is what I offer.”
— Akshat Sharma, Founder
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